The York Dungeon is a great, yet dark, retelling of many stories and events through the history of York. Some examples are, Guy Fawkes or York’s Plague House.
You’ll go through these various shows on a set path and witness the stories being retold by amazing actor and special effects.
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While throughout the attraction is level pathways some floor surfaces are uneven. Furthermore, there are specialised stair lifts. The attraction is quite lengthy and most of time you would bee standing around which can be an issue for certain people. However, the attraction is only able to accommodate one guest with a wheelchair so they have an evacuation chair for emergencies. Not to mention, guests with wheelchairs are required to use the stair lift without any aid.
As the attraction is dark and has some uneven flooring navigating through it with a visual impairment can prove to be tricky. Assistance dogs are welcome, but be aware that there are loud noises and smells that can confuse them. Those who are deaf may not experience the attraction as it was intended. However, when booking a impaired hearing guide can be asked for.
The York Dungeon has many shows that include flashing lights. Staff can inform you at the start where and when these flashing lights occur when asked. In addition, an alternative route can be taken for anyone sensitive to flashing lights.
Certain shows have parts when the floor has a slight shift which can be uncomfortable for certain guests. There isn’t any disabled parking at the attraction. However, there are some nearby car parks that have disabled parking. These are, Castle Car Park and Piccadilly Car Park.
Accessible toilets can be found at the start near the main entrance and by the gift shop by the end of the attraction. Support assistants are able to accompany any guests with disabilities, free of charge.
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