The Tourist Information Centre is located on the first floor of Carlisle’s Old Town Hall. Here, visitors can find out information about transport, services and attractions in the historic city of Carlisle and its surrounding area. You can also purchase tickets for attractions as well as souvenirs to commemorate your time in Carlisle. Furthermore, products such as maps and timetables are available.

The Old Town Hall is a Grade I listed building in Greenmarket. The Town Hall has held a prominent position in Carlisle city centre since its initial construction sometime prior to 1345. The current building is a refurbished and extended version of the Town Hall built in 1668. The ground floor has historically been used for commercial reasons, it often houses shops of various kinds even to this day. However, the first floor has had many uses. For example, it was the Court of Assize until 1881, a Magistrate’s Court until 1941 and home of the City of Carlisle Corporation until 1964. Of course, today it is home to the Tourist Information Centre and the Assembly Room.

Previously court rooms, the Assembly Room are now a for hire event hall in the Old Town Hall. The hall can be hired for a range of events including fairs, conferences and training, and weddings! A selection of refreshment packages are available and there is a fully functioning kitchen that is free to use. With its original wood panelling and beautiful fireplaces, the Assembly Room is the ideal venue for an event in central Carlisle.

Services offered:

  • Learn about and purchase tickets for events and attractions in Carlisle;
  • Understand what transport, accommodation and dining options are in the city;
  • Acquire gifts and souvenirs;
  • Wedding and events services in the Assembly Room.


The Tourist Information Centre and Assembly Room are on the first floor of the Old Town Hall. They can be accessed using an accessible lift. The Tourist Information Centre has a single cubicle accessible toilet.

Some of the information they offer is in large print.

Parking is available close by to the Old Town Hall. Surrounding street parking is also available in the city centre. There are close bus links on West Tower Street or the bus station. Similarly, Carlisle train station is approximately a ten minute walk away.

For more information on the Tourist Information Centre, click here.

To begin exploring attractions in Carlisle, see here.

Q How do you get to the Tourist Information Centre from the train station?

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